Shipping policy

Shipping Policy

We currently ship across India.

Each order is carefully packed to ensure your candles reach you safely.

Order Processing

Orders are usually processed within 3 to 5 working days after confirmation.

During high volume periods, launches, or sales, processing times may be slightly longer. We appreciate your patience.

Shipping Timelines

Once dispatched, orders typically take 3 to 10 working days to be delivered, depending on your location.

Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional service limitations.

Shipping Charges

Shipping charges apply on all orders below ₹4,499.
Enjoy free shipping on orders above ₹4,499.

Shipping charges, if applicable, will be calculated and displayed at checkout.

Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp so you can follow your order’s journey.

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with clear photos or a video of the package and product.

We are unable to address issues reported after this period.

Incorrect Address

Please ensure that your shipping details are accurate at the time of placing your order.

The Cabinet is not responsible for delays or non delivery caused by incorrect or incomplete addresses provided by the customer.

Delays and Exceptions

While we work closely with our delivery partners, The Cabinet cannot be held responsible for delays caused by circumstances beyond our control.

In rare cases where delivery is not possible, our team will reach out to assist with the next steps.

Need Help

For any shipping related questions or concerns, please write to us at thecabinet.co.in@gmail.com and we will be happy to help.